Same-Day
Delivery
Hands-Free
Travel

Get an Estimate

How to Use
Airporter.

Step1

Request a Pickup

Step2

Leave baggage

Step3

Pick up baggage

Step1

Request a Pickup

Step2

Leave baggage

Step3

Pick up baggage

Get an Estimate

1

Departing or Arriving?
choose one

2

Where would you like to
leave or pickup baggage?

placeLeave

*Station: Ikebukuro/ Shinjuku/ Shibuya/ Ueno/ Asakusa/ Tokyo *Hotels: Hotel/ Airbnb/ Disney resort

placePickup

3

How many baggage?

*Handbags are carried for free when you request a pickup of 1 or more baggage.

Other Items

4

Do you have a coupon?
Enter coupon code

Estimate
*tax NOT included

Apply

Customer
Testimonials

voice voice voice

Aren't you
in trouble?

NO PLACE
to keep baggage

Traveling with
CHILDREN

Baggage is
SO HEAVY

Advantages of
Airporter

1. Save money

Save costs for lockers & transportation.

2. Save time

Save time for lockers & transportation.

3. Hands-free

Airporter gives you wings!

nodanger

Pricing

Basic
Between Stations and Haneda Airport

Handbag

Handbag

¥500
Carry-on

Small size
Carry-on Baggage

¥2,000
Check-in

Large size
Check-in Baggage

¥2,500
*Handbags are carried when you request a pickup of 1 or more baggage.

Additional Service
Price is for the overall baggage delivery costs

1. Between hotels and Airports
Handbag

Hotels

+¥3,000
2. Between stations and Narita Airport
Carry-on

Narita Airport

+¥3,000

Bulk Discount
Discount from the Additional price

4 OR MORE

-50%

8 OR MORE

-100%
*Except for Handbags

Round Trip Discount
Discount from the total delivery price

ROUND TRIP

-10%
*Tipping drivers is not required

We CAN handle
these items

Max 160 cm in length

Overall dimensions (height+length+width) must not exceed 160 linear cm (=63 inches).

Max 30kg in Weight

A baggage must not exceed 30kg.

Value under JPY 300,000 per bag

The value of a bagggge must not exceed JPY 300,000.

We CAN'T handle
these items

Valuables

Wallets (Cash and Credit cards) Identification cards (Passports) Jewelry (Diamonds and Pearls)

Hazardous Material

Flammable materials (Fireworks) Poisons (those prohibited by Japanese law)

Animals

All animals including pets (dogs and cats), insects, reptiles, fish. In addition, poisonous plants.

Notes

Negotiable

Handling of following items may vary depending on the carrier used. Large items / Temperature-sensitive items

Compensation

Damaged or lost items are subject to warranty. The amount of compensation may be different depending on the carrier used. Please note that compensation does not apply to loss or damage resulting from pre-existing defects, unforeseeable natural disasters, natural wear and tear, force majeure etc.

Cancellation Policy

Upon cancellation of a reservation, customers will be charged a cancellation fee as below:
Cancellation on the day before the designated day: 50%.
Cancellation on the designated day: 100%.
Cancellation without prior notice: 100%.

What is
Airporter?

Airport + Porter

We deliver your baggage between an airport and your hotel.

CREDO

1. Face it.
2. Stand by you.
3. Make your heart beating.
4. Hang in there.
5. Think globally, act locally.
6. Love and Peace.
7. See you again.

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